# Media files not listed

**URL:** <https://community.podlove.org/t/media-files-not-listed/2909>\
**Category:** Podlove Publisher Releases\
**Created:** [November 26, 2021, 2:28pm UTC](https://community.podlove.org/t/media-files-not-listed/2909 "2021-11-26T14:28:30Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![S-Holzhauer](https://community.podlove.org/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@S-Holzhauer](https://community.podlove.org/u/S-Holzhauer)\
**Post date:** [November 26, 2021, 2:28pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/1 "2021-11-26T14:28:30Z")

</div>

I setup Podlove Publisher and double-checked the path, which is accessible from the web. However, when creating a new episode, the media file is not shown at all (also no error message):

![grafik](https://community.podlove.org/uploads/podlove/original/2X/f/f61a99ee9206b7d40e91d58428741d35176676ca.png)

What may be the reason Podcast not recognizing the media file?

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<div class="post-metadata">

**Author:** ![Cleve](https://community.podlove.org/letter_avatar_proxy/v4/letter/c/71e660/32.png) [@Cleve](https://community.podlove.org/u/Cleve)\
**Post date:** [December 3, 2021, 4:50pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/2 "2021-12-03T16:50:40Z")

</div>

Hello @S-Holzhauer,  
I also had this issue when I started. It turns out you have to enter _only_ the file name (no extension) in this box above it marked “Episode Media File Slug”.  
 ![image](https://community.podlove.org/uploads/podlove/original/2X/c/cfa256b1f97f88cdded41be0a40dc2f9432fbc88.png)  
Please let me know if this helps you.

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<div class="post-metadata">

**Author:** ![S-Holzhauer](https://community.podlove.org/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@S-Holzhauer](https://community.podlove.org/u/S-Holzhauer)\
**Post date:** [December 3, 2021, 5:27pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/3 "2021-12-03T17:27:06Z")

</div>

Hello @Cleve,  
thanks for your answer. However, I entered the slug without extension already before, and files are not listed below “Media Files”.

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<div class="post-metadata">

**Author:** ![Cleve](https://community.podlove.org/letter_avatar_proxy/v4/letter/c/71e660/32.png) [@Cleve](https://community.podlove.org/u/Cleve)\
**Post date:** [December 3, 2021, 7:57pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/4 "2021-12-03T19:57:28Z")

</div>

Hello @S-Holzhauer  
It may seem a silly question, but is your file mp3?  
 ![image](https://community.podlove.org/uploads/podlove/original/2X/7/73849996d1035ad719900a681487b29b78fba508.png)

Also, under podcast settings, is your media location properly set?  
 ![image](https://community.podlove.org/uploads/podlove/original/2X/e/e40279a285940e76d9f0a6e4e914c109ab836897.png)

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<div class="post-metadata">

**Author:** ![S-Holzhauer](https://community.podlove.org/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@S-Holzhauer](https://community.podlove.org/u/S-Holzhauer)\
**Post date:** [December 3, 2021, 10:07pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/5 "2021-12-03T22:07:58Z")

</div>

Hello @Cleve ,  
yes, its an mp3 file (I also tested with other assets such as png), and the upload location is obviously correct (when I C&P the upload location to my browser’s URL field, append the slug and ‘.mp3’, it plays the file after loading).  
I just realised that wordpress does not store field entries of the episode (number, title, subtitle, teaser, slug). When I save the episode, go to another section, say pages, and come back to the episode, its fields are empty (however, only reloading the page does not empty the fields’ content). Any experiences with that?

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<div class="post-metadata">

**Author:** ![Cleve](https://community.podlove.org/letter_avatar_proxy/v4/letter/c/71e660/32.png) [@Cleve](https://community.podlove.org/u/Cleve)\
**Post date:** [December 3, 2021, 11:03pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/6 "2021-12-03T23:03:38Z")

</div>

hello @S-Holzhauer,  
I have had something along those lines. If you load the page in WordPress Editor and try to save you may get this error.  
 ![image](https://community.podlove.org/uploads/podlove/original/2X/2/251688d8e754534dd5d24b1dfd4421fda677466a.png)  
The page was not actually saved. Switching to Classic Editor allowed me to save properly and all has been well after. I no longer use the WordPress editor to work with these files.  
 ![image](https://community.podlove.org/uploads/podlove/original/2X/2/2e280a1e5b0cd41467debfb46035840527dca3e3.png)  
You can try to switch your editor to Classic and see if that helps you.

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<div class="post-metadata">

**Author:** ![S-Holzhauer](https://community.podlove.org/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@S-Holzhauer](https://community.podlove.org/u/S-Holzhauer)\
**Post date:** [December 4, 2021, 11:09am UTC](https://community.podlove.org/t/media-files-not-listed/2909/7 "2021-12-04T11:09:34Z")

</div>

Hello @Cleve ,  
switching to classic editor didn’t help. I finally switched on DEBUG mode and found that the table podlove\_episode does not exist. Deactivating and activating Podlove Podcast Publisher made the error message disappear, but only after deinstalling/installing the plugin again it now works fine and detects files correctly.

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<div class="post-metadata">

**Author:** ![Cleve](https://community.podlove.org/letter_avatar_proxy/v4/letter/c/71e660/32.png) [@Cleve](https://community.podlove.org/u/Cleve)\
**Post date:** [December 4, 2021, 2:32pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/8 "2021-12-04T14:32:01Z")

</div>

hello @S-Holzhauer  
Glad to hear this is resolved.  
Happy Podcasting.

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<div class="post-metadata">

**Author:** ![Gordian](https://community.podlove.org/letter_avatar_proxy/v4/letter/g/7ab992/32.png) [@Gordian](https://community.podlove.org/u/Gordian)\
**Post date:** [February 2, 2022, 12:32pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/9 "2022-02-02T12:32:26Z")

</div>

Hello @S-Holzhauer,

it seems to me, I have nearly the same issue as you.  
Just the title (Wordpress) remains after going to another page. Nothing else. And the mp3 can’t be detected.  
The table podlove\_episode does exist by me - but the last entry in Wordpress has no entry in this table.

So I will reinstall the plugin, too. Is exporting podcast data and tracking data enough (and importing it after this, of course). Or is there anything to do or to save?

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<div class="post-metadata">

**Author:** ![S-Holzhauer](https://community.podlove.org/letter_avatar_proxy/v4/letter/s/a9a28c/32.png) [@S-Holzhauer](https://community.podlove.org/u/S-Holzhauer)\
**Post date:** [March 9, 2022, 9:26am UTC](https://community.podlove.org/t/media-files-not-listed/2909/10 "2022-03-09T09:26:57Z")

</div>

Hello @Gordian,  
sorry for the late reply. Anyway, as we had not more than one episode in podlove for testing I didn’t pay attention to backup/restore data.

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<div class="post-metadata">

**Author:** ![Robert](https://community.podlove.org/letter_avatar_proxy/v4/letter/r/e95f7d/32.png) [@Robert](https://community.podlove.org/u/Robert)\
**Post date:** [May 3, 2022, 4:35pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/11 "2022-05-03T16:35:32Z")

</div>

Hi @Gordian, we at [https://rotkaeppchenundwolf.berlin/](https://rotkaeppchenundwolf.berlin/) have the same problem. Did your approach solve the issue? I’m hesitate to do this because it could be a lot of work and I don’t wont to loose any data.

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<div class="post-metadata">

**Author:** ![Gordian](https://community.podlove.org/letter_avatar_proxy/v4/letter/g/7ab992/32.png) [@Gordian](https://community.podlove.org/u/Gordian)\
**Post date:** [May 3, 2022, 9:05pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/12 "2022-05-03T21:05:42Z")

</div>

Hi @Robert, no it didn’t solve the issue. A backup from 13 days ago did (one day after the last episode). Since then everything is fine. So I just lost two weeks of analysis data.

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<div class="post-metadata">

**Author:** ![Robert](https://community.podlove.org/letter_avatar_proxy/v4/letter/r/e95f7d/32.png) [@Robert](https://community.podlove.org/u/Robert)\
**Post date:** [May 22, 2022, 1:51pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/13 "2022-05-22T13:51:13Z")

</div>

I still need to find a solution. Maybe someone else can help?

```auto
Website https://rotkaeppchenundwolf.berlin/wordpress
PHP Version 7.3.33
WordPress Version 5.9.3
WordPress Theme Twenty Twenty v1.9
Active Plugins             
           - Antispam Bee v2.11.0
           - Classic Editor v1.6.2
           - Jetpack v10.9.1
           - Podlove Podcast Publisher v3.8.1
           - Podlove Subscribe Button v1.3.7
           - Podlove Web Player v5.5.1
           - Easy Updates Manager v9.0.12
           - UpdraftPlus – Sichern/Wiederherstellen v1.22.12
           - W3 Total Cache v2.2.1
           - Yoast SEO v18.9
           - Smush v3.9.9
WordPress Database Charset utf8mb4
WordPress Database Collate 
Publisher Version 3.8.1
Publisher Database Version 153
Web Player Version player_v5
Monolog Version 1
open_basedir ok
curl Version 7.83.1
iconv available
simplexml ok
max_execution_time 90
upload_max_filesize 2048M
memory_limit 256M
disable_classes            
disable_functions          
permalinks ok (/%year%/%monthnum%/%day%/%postname%/)
podlove_permalinks ok
podcast_settings ok
web_player ok
podlove_cache on
assets                     
  - mp3 audio/mpeg https://rotkaeppchenundwolf.berlin/feed/mp3/
  - opus audio/ogg;codecs=opushttps://rotkaeppchenundwolf.berlin/feed/opus/
  - m4a audio/mp4 https://rotkaeppchenundwolf.berlin/feed/aac/
  - ogg audio/ogg https://rotkaeppchenundwolf.berlin/feed/ogg/
cron ok
duplicate_guids ok

0 errors
0 notices
Nice, Everything looks fine!

```

and

```auto
2022-05-21 18:30:09 Finished validating 7 images in 780 ms
2022-05-21 19:30:17 Curl Error: Resolving timed out after 2989 milliseconds RuW20 1/MPEG-4 AAC Audio	Details ein-/ausblenden
2022-05-21 19:30:18 Unable to read \"Content-Length\" header. Impossible to determine file size. RuW20 1/MPEG-4 AAC Audio	Details ein-/ausblenden
2022-05-21 19:30:18 Media file mime type does not match expected asset mime type. RuW20 1/MPEG-4 AAC Audio Expected: audio/mp4, but found: text/html Details ein-/ausblenden
2022-05-22 00:29:04 Curl Error: Resolving timed out after 3000 milliseconds RuW28/Ogg Vorbis Audio	Details ein-/ausblenden
2022-05-22 00:29:04 Unexpected http response when trying to access remote media file. RuW28/Ogg Vorbis Audio HTTP Status: 0 Details ein-/ausblenden
2022-05-22 01:30:48 Media file mime type does not match expected asset mime type. RuW20 1/MPEG-4 AAC Audio Expected: audio/mp4, but found: audio/x-m4a Details ein-/ausblenden
2022-05-22 01:30:53 Curl Error: Resolving timed out after 3000 milliseconds RuW20 1/Ogg Vorbis Audio	Details ein-/ausblenden
2022-05-22 01:30:53 Unexpected http response when trying to access remote media file. RuW20 1/Ogg Vorbis Audio HTTP Status: 0 Details ein-/ausblenden
2022-05-22 06:29:10 Curl Error: Resolving timed out after 3001 milliseconds RuW53/Ogg Vorbis Audio	Details ein-/ausblenden
2022-05-22 06:29:10 Unexpected http response when trying to access remote media file. RuW53/Ogg Vorbis Audio HTTP Status: 0 Details ein-/ausblenden
2022-05-22 14:28:51 Curl Error: Resolving timed out after 2968 milliseconds RuW24/MP3 Audio	Details ein-/ausblenden
2022-05-22 14:28:51 Unable to read \"Content-Length\" header. Impossible to determine file size. RuW24/MP3 Audio	Details ein-/ausblenden
2022-05-22 14:28:51 Media file mime type does not match expected asset mime type. RuW24/MP3 Audio Expected: audio/mpeg, but found: text/html Details ein-/ausblenden

```

… gives me no clue.

---

<div class="post-metadata">

**Author:** ![Robert](https://community.podlove.org/letter_avatar_proxy/v4/letter/r/e95f7d/32.png) [@Robert](https://community.podlove.org/u/Robert)\
**Post date:** [May 22, 2022, 2:30pm UTC](https://community.podlove.org/t/media-files-not-listed/2909/14 "2022-05-22T14:30:14Z")

</div>

I was able to solve the problem with the information provided here: [Episode data not stored and no audio files listed · Issue #1273 · podlove/podlove-publisher · GitHub](https://github.com/podlove/podlove-publisher/issues/1273)
