# Podlove Player 5 “Subscribe” stays empty

**URL:** <https://community.podlove.org/t/podlove-player-5-subscribe-stays-empty/2301>\
**Category:** Podlove Web Player\
**Created:** [August 4, 2020, 4:03pm UTC](https://community.podlove.org/t/podlove-player-5-subscribe-stays-empty/2301 "2020-08-04T16:03:20Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![olivier](https://community.podlove.org/user_avatar/community.podlove.org/olivier/32/1413_2.png) [@olivier](https://community.podlove.org/u/olivier)\
**Post date:** [August 4, 2020, 4:03pm UTC](https://community.podlove.org/t/podlove-player-5-subscribe-stays-empty/2301/1 "2020-08-04T16:03:20Z")

</div>

Hi,

I am experiencing an issue similar to the one described here:

> **[Podlove Player 5 “Subscribe” stays empty | WordPress.org](https://wordpress.org/support/topic/podlove-player-5-subscribe-stays-empty/)**
>
> I’ve updated my Podlove installation today and version 5 of the player (I had been using 4 before) looks great so far. However, there is a…

I have added three clients in the Subscribe Button settings (Spotify, Deezer and Apple Podcasts) but only Apple Podcasts appears in my player.

The player is displayed with the following shortcode:

[podlove-web-player theme=“float” config=“default” title=“test #1” subtitle=“subtitle” show=“My Show Title”  
poster=“[https://floatmagazine.hostpress.me/wp-content/uploads/2020/07/float-Originals-Logo.jpg](https://floatmagazine.hostpress.me/wp-content/uploads/2020/07/float-Originals-Logo.jpg)” chapters="" transcripts="" src=“[https://mi3mqy.podcaster.de/download/float-originals-Folge-0.mp3](https://mi3mqy.podcaster.de/download/float-originals-Folge-0.mp3)” size="" duration=""]

Result: [https://floatmagazine.hostpress.me/leute/podcast-test/](https://floatmagazine.hostpress.me/leute/podcast-test/)

By the way, how can I edit the URIs or Podcast IDs of the different Podcasting services?

Podlove Web Player Version 5.2.6  
WordPress 5.4.2  
PHP 7.4

Thanks in advance for your help,  
Olivier

---

<div class="post-metadata">

**Author:** ![zusatzstoff](https://community.podlove.org/user_avatar/community.podlove.org/zusatzstoff/32/1026_2.png) [@zusatzstoff](https://community.podlove.org/u/zusatzstoff)\
**Post date:** [August 4, 2020, 5:13pm UTC](https://community.podlove.org/t/podlove-player-5-subscribe-stays-empty/2301/2 "2020-08-04T17:13:14Z")

</div>

Did you had a look at the configurator `Settings -> Podlove Web Player -> Config -> default` ? You should be able to add podcast clients to the list.

---

<div class="post-metadata">

**Author:** ![olivier](https://community.podlove.org/user_avatar/community.podlove.org/olivier/32/1413_2.png) [@olivier](https://community.podlove.org/u/olivier)\
**Post date:** [August 4, 2020, 5:28pm UTC](https://community.podlove.org/t/podlove-player-5-subscribe-stays-empty/2301/3 "2020-08-04T17:28:14Z")

</div>

Yes… but I just realized that clients were clickable! It was not clear for me.

Thanks!  
Olivier

---

<div class="post-metadata">

**Author:** ![burt](https://community.podlove.org/user_avatar/community.podlove.org/burt/32/2135_2.png) [@burt](https://community.podlove.org/u/burt)\
**Post date:** [August 7, 2025, 2:45pm UTC](https://community.podlove.org/t/podlove-player-5-subscribe-stays-empty/2301/4 "2025-08-07T14:45:15Z")

</div>

The interface still isn’t clear. olivier’s comment ended a few hours trying to debug this. Btw, the error in the console when the apple service id is not defined is “TypeError: Cannot read properties of null (reading ‘startsWith’)”. Hopefully, that will help the next person’s google search.