# Podlove web player not loading on facebook

**URL:** <https://community.podlove.org/t/podlove-web-player-not-loading-on-facebook/3209>\
**Category:** Podlove Web Player\
**Created:** [October 19, 2023, 9:16am UTC](https://community.podlove.org/t/podlove-web-player-not-loading-on-facebook/3209 "2023-10-19T09:16:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Autismepodden](https://community.podlove.org/letter_avatar_proxy/v4/letter/a/df705f/32.png) [@Autismepodden](https://community.podlove.org/u/Autismepodden)\
**Post date:** [October 19, 2023, 9:16am UTC](https://community.podlove.org/t/podlove-web-player-not-loading-on-facebook/3209/1 "2023-10-19T09:16:53Z")

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Hello.  
I have received some messages that people cannot listen to the podcast in the web player using facebook (see photo). Is there anything I can do to fix this?

I use [audio.com](http://audio.com) ([Autismepodden audio | Listen on audio.com](https://audio.com/autismepodden)) as backup (not affiliated with Podlove). Is it possible to have Podlove player display a custom error message referring to [audio.com](http://audio.com) or directly to the mp3 file?

— Translated with Microsoft Translator from Norwegian | Oversatt med Microsoft Translator fra Norsk —

Hei.  
Jeg har fått noen henvendelser om at folk ikke får lyttet til podcasten i nettspilleren ved bruk av facebook (se bilde). Er det noe jeg kan gjøre for å fikse dette?

Jeg bruker [audio.com](http://audio.com) ([Autismepodden audio | Listen on audio.com](https://audio.com/autismepodden)) som backup (ikke tilknyttet Podlove). Er det mulig å få Podlove player til å vise en egendefinert feilmelding med henvisning til [audio.com](http://audio.com) eller direkte til mp3-filen?

![Bilde uten tittel](https://community.podlove.org/uploads/podlove/original/2X/d/d2d8113491c922cdcb25312ac1b519ea884f0314.jpeg)