Analytics broken


#1

Hi there,
we have a new Problem with our Analytics tool, as you can see, our last episode does not show any numbers at all :frowning:
49

we already had a similar problem with oher episodes, but at least the overall numbers was shown in brackets:
33

do you have any ideas how to fix that? especially the first problem - but the second one is annoying as well, as it appears from time to time.

thanx in advance,
Kadda


#2

Probably fixed in release 2.7.0; until then, try “Download Aggregation Cleanup” under “Tools”.


#3

Okay, tried that and now I’m a bit in a shock

27

:cold_sweat:


#4

before that it looked like this:

31

so no Data since Feb. 27th


#5

No worries, the data is most likely not gone, there’s just some hiccups calculating the aggregations.

Again under “Tools/Werkzeuge” > “Background Jobs/Hintergrundjobs”, can you try “run wp cron diagnostics” and paste the results here? Ideally it will look like this:

06


#6

Thank you Eric, yes, I did that:

05

38