Media files not listed

I setup Podlove Publisher and double-checked the path, which is accessible from the web. However, when creating a new episode, the media file is not shown at all (also no error message):

grafik

What may be the reason Podcast not recognizing the media file?

Hello @S-Holzhauer,
I also had this issue when I started. It turns out you have to enter only the file name (no extension) in this box above it marked “Episode Media File Slug”.
image
Please let me know if this helps you.

Hello @Cleve,
thanks for your answer. However, I entered the slug without extension already before, and files are not listed below “Media Files”.

Hello @S-Holzhauer
It may seem a silly question, but is your file mp3?
image

Also, under podcast settings, is your media location properly set?
image

Hello @Cleve ,
yes, its an mp3 file (I also tested with other assets such as png), and the upload location is obviously correct (when I C&P the upload location to my browser’s URL field, append the slug and ‘.mp3’, it plays the file after loading).
I just realised that wordpress does not store field entries of the episode (number, title, subtitle, teaser, slug). When I save the episode, go to another section, say pages, and come back to the episode, its fields are empty (however, only reloading the page does not empty the fields’ content). Any experiences with that?

hello @S-Holzhauer,
I have had something along those lines. If you load the page in WordPress Editor and try to save you may get this error.
image
The page was not actually saved. Switching to Classic Editor allowed me to save properly and all has been well after. I no longer use the WordPress editor to work with these files.
image
You can try to switch your editor to Classic and see if that helps you.

Hello @Cleve ,
switching to classic editor didn’t help. I finally switched on DEBUG mode and found that the table podlove_episode does not exist. Deactivating and activating Podlove Podcast Publisher made the error message disappear, but only after deinstalling/installing the plugin again it now works fine and detects files correctly.

hello @S-Holzhauer
Glad to hear this is resolved.
Happy Podcasting.

Hello @S-Holzhauer,

it seems to me, I have nearly the same issue as you.
Just the title (Wordpress) remains after going to another page. Nothing else. And the mp3 can’t be detected.
The table podlove_episode does exist by me - but the last entry in Wordpress has no entry in this table.

So I will reinstall the plugin, too. Is exporting podcast data and tracking data enough (and importing it after this, of course). Or is there anything to do or to save?

Hello @Gordian,
sorry for the late reply. Anyway, as we had not more than one episode in podlove for testing I didn’t pay attention to backup/restore data.

Hi @Gordian, we at https://rotkaeppchenundwolf.berlin/ have the same problem. Did your approach solve the issue? I’m hesitate to do this because it could be a lot of work and I don’t wont to loose any data.

Hi @Robert, no it didn’t solve the issue. A backup from 13 days ago did (one day after the last episode). Since then everything is fine. So I just lost two weeks of analysis data.

I still need to find a solution. Maybe someone else can help?

Website                    https://rotkaeppchenundwolf.berlin/wordpress
PHP Version                7.3.33
WordPress Version          5.9.3
WordPress Theme            Twenty Twenty v1.9
Active Plugins             
           - Antispam Bee v2.11.0
           - Classic Editor v1.6.2
           - Jetpack v10.9.1
           - Podlove Podcast Publisher v3.8.1
           - Podlove Subscribe Button v1.3.7
           - Podlove Web Player v5.5.1
           - Easy Updates Manager v9.0.12
           - UpdraftPlus – Sichern/Wiederherstellen v1.22.12
           - W3 Total Cache v2.2.1
           - Yoast SEO v18.9
           - Smush v3.9.9
WordPress Database Charset utf8mb4
WordPress Database Collate 
Publisher Version          3.8.1
Publisher Database Version 153
Web Player Version         player_v5
Monolog Version            1
open_basedir               ok
curl Version               7.83.1
iconv                      available
simplexml                  ok
max_execution_time         90
upload_max_filesize        2048M
memory_limit               256M
disable_classes            
disable_functions          
permalinks                 ok (/%year%/%monthnum%/%day%/%postname%/)
podlove_permalinks         ok
podcast_settings           ok
web_player                 ok
podlove_cache              on
assets                     
  - mp3    audio/mpeg       https://rotkaeppchenundwolf.berlin/feed/mp3/
  - opus   audio/ogg;codecs=opushttps://rotkaeppchenundwolf.berlin/feed/opus/
  - m4a    audio/mp4        https://rotkaeppchenundwolf.berlin/feed/aac/
  - ogg    audio/ogg        https://rotkaeppchenundwolf.berlin/feed/ogg/
cron                       ok
duplicate_guids            ok

0 errors
0 notices
Nice, Everything looks fine!

and

2022-05-21 18:30:09 	Finished validating 7 images in 780 ms
2022-05-21 19:30:17 	Curl Error: Resolving timed out after 2989 milliseconds RuW20 1/MPEG-4 AAC Audio	Details ein-/ausblenden
2022-05-21 19:30:18 	Unable to read \"Content-Length\" header. Impossible to determine file size. RuW20 1/MPEG-4 AAC Audio	Details ein-/ausblenden
2022-05-21 19:30:18 	Media file mime type does not match expected asset mime type. RuW20 1/MPEG-4 AAC Audio Expected: audio/mp4, but found: text/html Details ein-/ausblenden
2022-05-22 00:29:04 	Curl Error: Resolving timed out after 3000 milliseconds RuW28/Ogg Vorbis Audio	Details ein-/ausblenden
2022-05-22 00:29:04 	Unexpected http response when trying to access remote media file. RuW28/Ogg Vorbis Audio HTTP Status: 0 Details ein-/ausblenden
2022-05-22 01:30:48 	Media file mime type does not match expected asset mime type. RuW20 1/MPEG-4 AAC Audio Expected: audio/mp4, but found: audio/x-m4a Details ein-/ausblenden
2022-05-22 01:30:53 	Curl Error: Resolving timed out after 3000 milliseconds RuW20 1/Ogg Vorbis Audio	Details ein-/ausblenden
2022-05-22 01:30:53 	Unexpected http response when trying to access remote media file. RuW20 1/Ogg Vorbis Audio HTTP Status: 0 Details ein-/ausblenden
2022-05-22 06:29:10 	Curl Error: Resolving timed out after 3001 milliseconds RuW53/Ogg Vorbis Audio	Details ein-/ausblenden
2022-05-22 06:29:10 	Unexpected http response when trying to access remote media file. RuW53/Ogg Vorbis Audio HTTP Status: 0 Details ein-/ausblenden
2022-05-22 14:28:51 	Curl Error: Resolving timed out after 2968 milliseconds RuW24/MP3 Audio	Details ein-/ausblenden
2022-05-22 14:28:51 	Unable to read \"Content-Length\" header. Impossible to determine file size. RuW24/MP3 Audio	Details ein-/ausblenden
2022-05-22 14:28:51 	Media file mime type does not match expected asset mime type. RuW24/MP3 Audio Expected: audio/mpeg, but found: text/html Details ein-/ausblenden

… gives me no clue.

I was able to solve the problem with the information provided here: Episode data not stored and no audio files listed · Issue #1273 · podlove/podlove-publisher · GitHub